HIOKI
GENNECT
Cloud
One
Cross
Top
Applications
Functions
FAQ
Download
Manual
Contact Us
This website uses cookies.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
Q

I transferred a file from the instrument using the file transfer (automatic) function, but it’s not showing up in GENNECT One.

A

It takes up to 7 minutes for the GENNECT One display to update due to the specifications of the Windows FTP server.

The GENNECT One file transfer (automatic) function uses the Windows FTP server function. The Windows FTP server updates information roughly once every 7 minutes.

Consequently, it may take up to about 7 minutes for files transferred from instruments to show up in the data list.

Please wait several minutes and then check the display.

Want help or have questions?
HIOKI
Copyright ©2021 HIOKI E.E. CORPORATION
Create new account
Login