Q
The [PC] mark is lit up on my BT3554-50’s display, but I can’t find the instrument on GENNECT One, even when I use [Search for instrument].
A
Please uninstall (delete) and reinstall the computer’s USB driver.
Reason for reinstalling the USB driver
The USB driver may stop functioning properly if the computer is updated, for example with an operating system update.
By uninstalling (deleting) and then reinstalling the driver, you can force the computer to recognize it properly.
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