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Q

How can I share a file with people who aren’t account users?

A

You can share a file by issuing a time-limited address (a file download URL) that allows non-users to download it.

What is a file download URL?


A file download URL is a URL (web address) for downloading one file from GENNECT Cloud.

Individuals who don’t have a GENNECT account can access the file’s download URL, allowing people to download the file without logging in.

For security reasons, file download URLs are subject to the following limitations:

  • The URL is only valid for one hour.
  • The URL can only be used to download one file.

How to share information using a file download URL


  1. Create a file download URL for one file as an account user.
  2. Copy the file download URL.
  3. Send the file download URL to the person with whom you wish to share the file, for example by email or via a chat app.
  4. Have the recipient click the file download URL.
  5. The file will start downloading in the recipient’s browser.
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