About Internet Connection
An Internet connection is required to use the functions linking GENNECT Cloud.
Before using this function, please make sure that the PC on which this application is installed is connected to the Internet.
If your network has access restrictions, some of the functions may not be available.
Please consult your network administrator and consider removing the restriction.
Network requirements for lines used for GENNECT One
If you are using GENNECT Cloud outside of China
| Function Name | Network Destination (Domain) | Network Requirements |
|---|---|---|
| Check or download the latest installer. | Application Server (app.hioki.com) | [HTTPS] Communication using outbound TCP:443 port is permitted (*1) (*2). |
| Login, File Sharing | GENNECT Cloud (cloud.gennect.net) (app.gennect.net) | [HTTPS] Communication using outbound TCP:443 port is permitted (*1) (*2). |
| Remote monitoring mode | AWS IoT Core (iot.cloud.gennect.net) | [MQTTS] Communication using outbound TCP:443 port and TLS intercommunication is allowed to AWS IoT Core (iot.cloud.gennect.net)(*1). No TLS decryption is performed on the route (*3). |
| Remote control of instruments (Console function) | (cloud-relay.gennect.net) | [SSH] Communication using outbound TCP:443 port is allowed to cloud-relay.gennect.net (*1). |
If you are using GENNECT Cloud in China
| Function Name | Network Destination (Domain) | Network Requirements |
|---|---|---|
| Check or download the latest installer. | Application Server (one.gennect.cn) | [HTTPS] Communication using outbound TCP:443 port is permitted (*1) (*2). |
| Login, File Sharing | GENNECT Cloud (gennect.cn) (app.gennect.net) | [HTTPS] Communication using outbound TCP:443 port is permitted (*1) (*2). |
| Remote monitoring mode | AWS IoT Core (iot.cloud.gennect.cn) | [MQTTS] Communication using outbound TCP:443 port and TLS intercommunication is allowed to AWS IoT Core (iot.cloud.gennect.cn)(*1). No TLS decryption is performed on the route (*3). |
| Remote control of instruments (Console function) | (cloud-relay.gennect.cn) | [SSH] Communication using outbound TCP:443 port is allowed to cloud-relay.gennect.cn (*1). |
(*1) Permit access to this domain if there are access restrictions by filtering software or other means.
(*2) Permit file downloads and uploads to this domain if there are restrictions on file downloads and uploads.
(*3) If TLS decryption traffic detection is in place on the path of your network, configure this domain to allow communication without TLS decryption (use of allow rules with Server Name Indication (SNI) is recommended).