Upgrading the Trial plan to the Free plan
The Trial plan has an expiration date. If you wish to continue to use the service after the Trial plan expires, please switch to the Free plan before the expiration date.
If you do not switch to the Free plan before the expiration date, all data saved in the cloud will be deleted, and you will no longer be able to access data in the [GENNECT Cloud] folder in the data list.
Once the expiration date has passed, you will no longer be able to transition to the Free plan.
- Log in as the trial user you wish to switch to the Free plan. (Reference: Logging In to GENNECT Cloud)
- Click the icon at the top right of the application’s main window and click the displayed [Display user information...] menu item.
- The [User Information] window will be displayed. Click [Upgrade to Free plan].
- When your browser opens, follow the instructions on the page to switch to the Free plan.
Want help or have questions?